Telkom SA SOC Ltd is a wireline and wireless telecommunications
provider in South Africa, operating in more than 38 countries across the African continent. Telkom is a semi-privatised, 39% state-owned enterprise.
1.1.Briefly discuss how decision makers at Telkom can use Porter Five Forces as strategic management tool to conduct industry analysis.
1.2.State the reasons as to why Porter Five Forces analysis is important for Telkom?