Forty Travel and Tourism Agency

Intekhab who is The President and the founder of FTTA is the major player in the company though he often consults with the branch managers. He established this business with the main aim of satisfying the private and individual segments of customers in the travel and tourism industry that were not fully covered by the large commercial organizations. Intekhab is a very creative and energetic person and he possesses great communication skills. The founder of this organization has a strong background in marketing and the core business of the company is to market travel and tourism services such as flight and hotel bookings. Intekhab who is The President and the founder of FTTA is the major player in the company though he often consults with the branch managers. He established this business with the main aim of satisfying the private and individual segments of customers in the travel and tourism industry that were not fully covered by the large commercial organizations. Intekhab is a very creative and energetic person and he possesses great communication skills. The founder of this organization has a strong background in marketing and the core business of the company is to market travel and tourism services such as flight and hotel bookings. FTTA is comprised of 19 employees and the Head office is located in the city of Fujairah. It also has another office at the Airport of Fujairah and this office works as a Call Centre which is operational for 24 hours. The organization has 17 computers, five printers, three copiers, three fax machines, and six landline telephones. However, like any other organization, FTTA was not spared from the negative impacts of the global financial crisis that gripped the whole world about two years ago. On a positive note, the company’s net profits began to increase gradually from the beginning of 2010. The company has a strong brand image that has been developed over time through networking and communication skills possessed by the employees. The organization is primarily concerned with quality processes and procedures in a bid to create a good reputation since this is seen as the major source of gaining a competitive advantage in this particular industry.

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