FORMAL LETTERS AND REPORTS

HEALTH PROFFESIONALS AND STAKEHOLDERS MEETING HELD ON 2ND DECEMBER, Meeting called to discuss a report on findings on, “Creating a Positive Relationship between Nursing Professionals and Patients.”
Members Present
Shane Hill Chief Executive Officer, Meridian Hospital
Logan Shaffer Bone Specialist, Meridian Hospital
Kelly Mitchell Human Resource Manager, Gertrude’s Hospital
Mark Ryan Skin Specialist, Mitch Hospital
Joyce Corner Head Nurse, Gertrude’s Hospital
Elsie Chan International Consulting Representative
Mitchell Jones Vice President, Human Resource, Meridian Hospital
Marion Hale United Nations Representative, Nurse
Morgan Elly San Frontiers, Doctor
Nick Yanes Human rights activist
Members Absent
John Epsen Ministry of Health
Jane Lindsay Health Professional, United Nations
Call to order
Shane Hill the chair of the meeting called the meeting to order and the meeting having been duly convened, was ready to start.
Approval of previous minutes
Motion: Approval of minutes from 10th October 2013 meeting.
Vote: Motion carried
Resolved: The minutes from meeting 10th October 2013 passed and approved without any modification.
Agenda
Time Agenda Lead

Tabling of the report on creating a positive relationship between nursing professionals and patients
Joyce Corner
Business of the day: Discussing the report
Joyce Corner
Highlighting the key elements of the patients treatment
Joyce Corner
Code of conduct of health professionals
Elsie Chan
Role of patients
Nick Yanes
Adjourning the meeting
Shane hill

Business of the day
The report was tabled for discussion by Joyce Corner, Head Nurse Gertrude’s Hospital. A copy was given to each member for discussion.
She highlighted the key elements of discussion:-
She said that effective communication between health professionals and patients was a key element in the treatment of patients. It enables health nurses and doctors gather adequate information from patients concerning their illnesses and make an effective report concerning the patient.
She depicted that effective communication enabled patients feel free to share their concerns with nurses and doctors without prejudice and not leaving any important information however embarrassing it may be. Therefore, effective communication is the first tool for treatment of patients.
Code of conduct of health professionals
Elsie Chan agreed with the report on the factor that there is a communication breakdown between some health professionals and their patients. Elsie agreed that some doctors judge patients based on past experiences of similar illnesses and on such basis may lose a point as all patients must be examined individually.
The doctors failed to fully understand the patients problems as the patients were not given time to express themselves. Logan advocated for awareness to be created for all health professionals to examine patients individually and consider each situation on its own.
Marion Hale considered the point of discrimination of patients to be totally unethical and that doctors should embrace the spirit of responsibility to their patients. Marion advocated for a separate office to be created in all hospitals to report cases of discrimination by doctors or nurses and the respective hospital management to reprimand such doctors accordingly. Kelly Mitchell seconded this idea.
Mark Ryan advocated that all doctors should be reminded of their code of conduct and ethics which they vowed to follow when they graduated. Ryan proposed that these values be printed and posted in various sections of hospitals to remind them regularly.
Role of patients
Nick Yanes raised concerns that patients too had a role to play in the whole scenario. He advocated for patients to be sensitized on the importance of them giving adequate information to doctors as this will help doctors assess them accordingly. Mitchell Jones advocated for strengthening of the counseling department in hospitals to assist those patients that are emotionally despaired due to their illnesses and not willing to share.
All recommendations of the report were to be channeled by members to their respective hospitals for considerations.
The meeting was adjourned and next meeting date was to be communicated to members by the chair.

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