Communication Issues in the Emergency Unit

This study shall set forth a clear strategy on how to deal with the issue and to identify the key stakeholders that have to be motivated and convinced into a favorable frame of mind. The best evidence shall be drawn to support the proposed strategy. Effective communication patterns are essential in the healthcare service. Miscommunication or failure in communication can often lead to disastrous and dangerous consequences for the patient and for the healthcare team in general. Various studies have pointed out that miscommunication is one of the main causes of medical errors in the hospital. Incidents reported by physicians recorded 47 out of 75 errors attributed to issues in communication (Monegain, 2004). In some hospitals in the United States, they report that about 60% of the medical errors are actually preventable errors mainly credited to failure in communication. In 75% of these cases, patient death resulted (Tarrant amp. Varnell, n.d). These are very alarming figures. They imply that the breakdown in communication in hospitals is a crucial matter that largely affects patient safety. And by simply overcoming barriers in communication, medication errors can actually be avoided. A study published in the Annals of Emergency Medicine evaluated and described the communication links and patterns between the emergency department (ED). The study established that 1655 communication events were seen in the total 39 hours of observation conducted by the researchers. Most of the communication gaps were seen between the ambulance providers and those who ended up taking care of the patients in the emergency room.

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